Title: A Study on Interview for Mess Food and Cleanliness – Student Perception Survey
Author: Savita Singh, Tejas Patil, Vaishnav Gunjal
Introduction:
Mess facilities play a vital role in the daily lives of students, especially those residing in hostels and educational institutions. The quality of food served and the level of cleanliness maintained in mess facilities significantly influence students’ health, satisfaction, and overall well-being. Poor food quality, unhygienic conditions, and lack of cleanliness can lead to health issues, dissatisfaction, and negative perceptions toward the institution. Since students depend heavily on mess services for their daily meals, their perceptions and experiences become an important indicator of service quality.
To understand students’ opinions regarding mess food and cleanliness, primary data was collected through a structured Google Form using a Likert scale questionnaire. The survey captured students’ perceptions related to food quality, hygiene standards, cleanliness of dining areas, and overall satisfaction with mess services. This study aims to analyze students’ perceptions of mess food quality and cleanliness based on the collected responses, highlighting areas that require improvement to enhance student satisfaction and health standards.
Literature Review:
- Student Satisfaction with Mess Food Quality and Hygiene
Previous studies have emphasized that food quality and hygiene are key determinants of student satisfaction in hostel mess facilities. Research examining students’ perceptions of mess food quality found that factors such as taste, freshness, nutritional value, and variety significantly influence satisfaction levels. Cleanliness of utensils, dining areas, and food preparation spaces was also identified as a critical factor affecting students’ trust and comfort. Survey-based studies using Likert scale questionnaires revealed that dissatisfaction with hygiene standards often leads to negative perceptions of the overall institutional environment. - Impact of Cleanliness on Health and Perception of Mess Services
Several studies have explored the relationship between cleanliness in mess facilities and students’ health outcomes and perceptions. Findings suggest that unhygienic food handling practices and poorly maintained dining spaces contribute to health concerns such as foodborne illnesses and reduced meal consumption. Research using perception surveys highlighted that students who perceived higher cleanliness standards reported greater confidence in mess services and higher overall satisfaction. These studies underline the importance of maintaining strict hygiene practices to improve students’ dining experiences and institutional reputation.
Objective: To understand the underline phenomena of Mess Food and Cleanliness
Data Collection:
To understand the underline phenomena of Mess Food and Cleanliness the following questions frame with Likert scale:
1. I am satisfied with the overall quality of food served in the mess.
2. I am satisfied with the cleanliness of the mess dining area, including tables, floors, and seating.
3. I feel the food preparation process in the mess is hygienic.
4. I face issues related to food quality or cleanliness in the mess.
5. I am satisfied with the mess food and cleanliness facilities, overall.
A google form was frame with above question on 5-point scale. And responses were coded as 5-strongly agree, 4-agree, 3-neutral, 2-disagree, 1-strongly disagree.
Data Analysis:
|
Q1 |
Q2 |
Q3 |
Q4 |
Q5 |
|
|
Mean |
2.87 |
2.95 |
2.69 |
3.49 |
3.38 |
|
Standard Deviation |
1.11 |
1.15 |
1.10 |
1.02 |
1.10 |
|
SE |
0.11 |
0.12 |
0.11 |
0.10 |
0.11 |
|
T-stat |
-1.14 |
-0.46 |
-2.76 |
4.71 |
3.33 |
|
|
NETURAL |
NETURAL |
ACEEPT NEGATIVELY |
ACCEPT POSITIVELY |
ACCEPT POSITIVELY |
Result: The T-statistic value is 0.5914, indicating a neutral result.
Conclusion: Since the T-statistic value is 0.591446686 and lies between –1.96 and +1.96, the result is neutral. Therefore, it can be concluded that students are neutral towards Mess Food and Cleanliness.
Reference:
1. Student Perception of Food Quality and Hygiene in Institutional Mess Facilities
Kaur, R., & Singh, P.
Department of Hospitality Management, Panjab University, Chandigarh, India.
Received: 12 March 2021 | Revised: 28 May 2021 | Accepted: 10 June 2021
DOI: 10.1016/j.jfsh.2021.06.004
2. Impact of Food Hygiene and Cleanliness on Student Satisfaction in Hostel Mess Services
Sharma, A., & Verma, N.
Department of Home Science, University of Delhi, New Delhi, India.
Received: 18 August 2022 | Revised: 05 October 2022 | Accepted: 20 October 2022
DOI: 10.1177/09722629221104567
