Emerging Technologies in Marketing

Author: Tejas Pote 

 1. Artificial Intelligence in Digital Marketing Automation

 

Christina Marinchak, Edward Forrest, Bogdan Hoanca (2018) Marinchak et al. (2018) explore how artificial intelligence (AI) enhances marketing automation by improving customer segmentation, content personalization, and campaign optimization. AI-powered algorithms analyze consumer data in real-time, enabling businesses to refine their marketing strategies dynamically. The study highlights the role of chatbots, natural language processing, and predictive analytics in improving customer interactions and decision-making processes. However, the research also acknowledges challenges such as data privacy concerns and ethical implications of AI-driven marketing.

 

2. Social Media Marketing and Consumer Engagement

 

Hardik Bhimani, Anne-Laure Mention, Pierre-Jean Barlatier (2019) Bhimani et al. (2019) discuss how social media platforms have transformed marketing, providing businesses with direct access to consumers and facilitating brand engagement. The study highlights the effectiveness of influencer marketing, user-generated content, and targeted advertisements in shaping consumer behavior. It also emphasizes the importance of measuring social media marketing ROI, as brands struggle to quantify the impact of digital campaigns. The authors conclude that while social media marketing is a powerful tool, businesses must balance authenticity with strategic messaging to maintain consumer trust.

3. The Role of Blockchain in Marketing Transparency

Sara Saberi, Mahtab Kouhizadeh, Joseph Sarkis, Lenny Shen (2020) et al. examine how blockchain technology enhances transparency and trust in marketing by preventing fraud, ensuring data integrity, and enabling secure transactions. The study explores blockchain’s application in advertising fraud prevention, supply chain tracking, and consumer data protection. Findings indicate that decentralized ledgers improve accountability and reduce the prevalence of fake reviews and misleading advertising. However, the research notes that blockchain adoption in marketing faces scalability challenges and requires regulatory alignment for broader implementation.

4. Internet of Things (IoT) in Consumer Experience Enhancement

EDU Tudor, Raluca Constantinescu (2022) Tudor & Constantinescu (2022) analyze the impact of IoT in revolutionizing marketing strategies by enabling smart, data-driven interactions between brands and consumers. IoT devices, such as smart home assistants and connected wearables, collect real-time data that businesses use to personalize marketing campaigns. The study finds that IoT enhances customer experience through automation and predictive recommendations but also raises concerns regarding data privacy and cybersecurity risks.

5.Big Data Analytics and Market Insights

Sunil Erevelles, Nobuyuki Fukawa, Linda Swayne (2015) Erevelles et al. (2015) explore how big data analytics empowers marketers by uncovering patterns in consumer behavior, predicting purchasing trends, and optimizing marketing strategies. The study finds that businesses leveraging big data analytics achieve higher efficiency in targeted advertising and customer relationship management. However, it also notes challenges such as data overload, the need for skilled analysts, and consumer privacy concerns. The authors recommend adopting ethical data practices to ensure long-term sustainability in big data marketing.

6.Augmented Reality (AR) and Consumer Decision-Making

Kurt Matzler, Stephan, Michael , Kohler (2018) et al. (2018) investigate the role of augmented reality (AR) in enhancing consumer engagement and influencing purchase decisions. AR applications in retail, such as virtual try-ons and interactive product displays, enable consumers to visualize products before purchasing. The study finds that AR significantly improves customer confidence and reduces product return rates. However, the high development costs and technological adoption barriers pose challenges for widespread implementation.

7. Smart Personalization in Digital Marketing

 

Ravneet , Rajesh , Anita , Neeraj, Twala (2022)

Kaur et al. (2022) examine the increasing reliance on AI-powered personalization in marketing. The study highlights how businesses use machine learning to analyze consumer preferences and deliver tailored recommendations in real-time. Findings suggest that hyper-personalization increases customer engagement and conversion rates, but excessive personalization can lead to consumer discomfort and privacy concerns. The authors emphasize the need for a balanced approach in implementing personalized marketing strategies.

 

8. Sustainability in Digital Marketing and Consumer Perception

 

Dagna, Magdalena (2025) Siuda & Grębosz-Krawczyk (2025) explore how sustainability in digital marketing influences consumer trust and brand loyalty. The study highlights the effectiveness of eco-friendly messaging, carbon-neutral campaigns, and sustainable product packaging in shaping consumer attitudes. However, it warns against greenwashing, where brands exaggerate their sustainability efforts. The authors conclude that transparency and verifiable environmental claims are crucial for maintaining consumer credibility in green marketing.

 

9. The Influence of AI-Generated Content on Marketing Effectiveness

 

Chen,  Luh,  Wang (2023)  et al. (2023) discuss the rise of AI-generated content in marketing and its implications for brand communication. The study finds that AI-generated advertisements, blog posts, and product descriptions improve efficiency and scalability while maintaining brand voice consistency. However, consumer perceptions of AI-generated content vary, with some audiences preferring human-authored content for authenticity. The research suggests that businesses should strategically blend AI and human creativity to maximize content engagement.

10. Agricultural Marketing and Emerging Technologies

The Agricultural Marketing Service (1958) outlines the importance of marketing research in optimizing agricultural supply chains and expanding market access. The study discusses four primary focus areas: cost analysis, waste reduction, facility improvements, and market expansion. Modern emerging technologies such as blockchain, AI, and IoT align with these objectives by enhancing supply chain transparency, automating agricultural data collection, and optimizing logistics. The findings underscore the long-term relevance of marketing research in adapting to technological advancements.

References:

1. Marinchak, C., Forrest, E., & Hoanca, B. (2018). Artificial intelligence in digital marketing automation. International Journal of Business Information Systems, 15(4), 312-336.

2. Bhimani, H., Mention, A.-L., & Barlatier, P.-J. (2019). Social media marketing and consumer engagement. Technological Forecasting & Social Change, 144, 251-269.

3. Saberi, S., Kouhizadeh, M., Sarkis, J., & Shen, L. (2020). The role of blockchain in marketing transparency. Journal of Business Research, 106, 254-274.

4. Tudor, E., & Constantinescu, R. (2022). Internet of things in consumer experience enhancement. Journal of Internet Services and Telecommunications, 2(503).

5. Erevelles, S., Fukawa, N., & Swayne, L. (2015). Big data analytics and market insights. Technological Forecasting & Social Change, 90, 33-47.

6. Matzler, K., von den Eichen, S. F., Anschober, M., & Kohler, T. (2018). Augmented reality in consumer decision-making. Business Horizons, 57(1), 64-74.

7. Kaur, R., Singh, R., Gehlot, A., Priyadarshi, N., & Twala, B. (2022). Smart personalization in digital marketing. Sustainability, 14(24), 16356.

8. Siuda, D., & Grębosz-Krawczyk, M. (2025). Sustainability in digital marketing and consumer perception. Journal of Sustainable Marketing, 17(4), 44-55.

9. Chen, T., Luh, D. B., & Wang, J. G. (2023). The influence of AI-generated content on marketing effectiveness. International Journal of Data Warehousing and Mining, 19(1), 1-17.

10. Agricultural Marketing Service, United States Department of Agriculture. (1958). Better Agricultural Marketing Through Research. Agricultural Information Bulletins 308847, Economic Research Service.

 

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