Topic : Stress at Workplace
Author : Ruthu Ravi Anchan
Workplace stress and health – the connection to the quality management.
LAGROSEN, S.; LAGROSEN, Y (2024) state that The study confirms a well-established association between quality management values and workplace health, supported by prior research. It also reveals a novel connection between these values and lower levels of workplace stress and bullying. The findings emphasize that high control, rather than demands, is linked to better workplace health. The study underscores the scientific importance of quality management in promoting not only improved processes but also employee well-being. It suggests that fostering a quality culture can positively impact employee satisfaction, particularly in demanding work situations, and can help alleviate workplace bullying. the relationship between workplace stress, health, and quality management is intricate. Implementing effective quality management practices can create a positive work environment, fostering employee well-being and organizational success.
Workplace aggression on Employee satisfaction
CAILLIER, J. (2024) state that workplace aggression influences various aspects of employee well-being. It explores the impact on employee satisfaction with job stress, the meaningfulness of work, and turnover intentions. The research aims to provide insights into the relationship between workplace aggression and these crucial elements of the work environment. workplace aggression diminishes satisfaction with job stress and meaningfulness of work while increasing turnover intentions. However, satisfaction with job stress does not moderate the impact of workplace aggression on turnover intentions or meaningfulness of work. Additionally, not all types of workplace aggression affect these work attitudes, and the article delves into a comprehensive discussion of these results.
Emotional Intelligence and Occupational Stress
NIKOLAOU, I.; TSAOUSIS, I. (2024) state that It is likely focused on the topic of emotional intelligence and could cover various aspects such as the definition of emotional intelligence, its importance in personal and professional settings, and ways to develop and enhance it. The document also include specific examples, case studies, or research findings related to emotional intelligence. It appears to serve as a valuable resource for individuals seeking insights and guidance in cultivating and enhancing emotional intelligence for improved interpersonal and professional outcomes.
Occupational stress
KUMAR, M.;(2024) state that the article discusses the impact of work stress on employee health, performance, and job satisfaction. It highlights the various causes and sources of organizational stress, drawing on research studies from different countries. The study identifies factors such as role conflict, role ambiguity, workplace inequality, excessive workload, time pressure, and lack of management support as major stressors for workers. The article also emphasizes the negative effects of stress on physical and mental health, as well as on job performance. It concludes that job stress has become a major concern in contemporary societies, affecting productivity, absenteeism, and healthcare expenses for companies. Ultimately, the article aims to provide useful insights for organizations in developing policies to reduce workplace stress.
Incorporating Physiology into Creativity Research and Practice
AKINOLA, M. et al.(2024) state that the document discusses the role of physiological stress responses in creative performance in organizations. It introduces the biopsychosocial model of stress and compares it with traditional models of stress in the organizational literature. The document explores how stress can positively or negatively affect creativity and offers new methods of measuring stress to determine its impact on creativity. It also discusses the implications of the transactional model of stress and the biopsychosocial model for creativity. The document concludes by suggesting future research directions and considering the costs and challenges of studying stress and creativity in organizations.
Workplace Stressors, Job Attitude, and Job Behaviors
JARAMILLO, F.; et al.(2024) state that the article explores the impact of role stress on salespeople, particularly focusing on role conflict and role ambiguity. It highlights how salespeople often work long hours to achieve higher sales, leading to short-term performance gains but potential long-term negative consequences such as emotional exhaustion and turnover. The study emphasizes the importance of understanding and addressing interpersonal conflict in the sales environment, as well as the need for salespeople to develop effective coping skills. Training on planning, assertiveness, and conflict resolution is suggested to improve workplace attitudes and outcomes. The research acknowledges limitations such as social desirability bias in self-reporting measures and the cross-sectional nature of the study, suggesting the need for future research using experimental or longitudinal designs to establish causal relationships.
Female Managers on Job Stress and Emotional Labor for Public Employees
YUN, J. A. et al (2024) state that The article examines the influence of emotional labor on the job stress and satisfaction of public employees in gendered organizations, specifically focusing on the moderating effects of workplace characteristics such as working with a female manager, work-life balance, and participative management. The study uses the 2011 Korean Working Conditions Survey (KWCS) to gather data on emotional labor, job stress, job satisfaction, work-life balance, and participation in work improvement processes. The hypotheses are tested using regression analyses, and the results reveal that female managers, work-life balance, and participation in work improvement processes can moderate the adverse consequences of emotional labor. Ultimately, the article highlights the importance of gendered organizational culture and the need to adopt effective management strategies to mitigate the adverse consequences of emotional labor among public employees.
Discrimination, stress, and well‐being in the workplace
SATYEN, L.; BECERRA, (2024) state that the article explores the dynamics of discrimination, stress, and well-being in the workplace among Australian migrant and nonmigrant workers. Through a comparative analysis, the study highlights differences in perceived ethnic discrimination between the two groups and examines the varying levels of occupational stress experienced. The findings underscore the importance of understanding the unique challenges faced by culturally diverse workers in Australia and emphasize the significance of providing adequate support to enhance their well-being. By delving into these factors, the research contributes valuable insights into promoting inclusivity, reducing discrimination, and fostering a healthier work environment for all employees, regardless of their migrant status.
The Relationship Between Job Stress and Workplace Incivility
LE THI KHANH LY; et al (2024) state that the study on “The Relationship Between Job Stress and Workplace Incivility: A Study Among Supermarket Staff in Da Nang City” investigates the factors contributing to stress and workplace incivility among supermarket employees in Da Nang City, Vietnam. Through the application of a SEM Linear Structural model, the research identifies workplace overload, role conflict, and task completion ambiguity as significant factors influencing employee stress, while competency requirements show no significant impact. The study also confirms a direct relationship between job stress and workplace incivility, emphasizing the need for managers to understand these factors and implement appropriate strategies to reduce stress and incivility among staff. The findings provide valuable insights for improving the work environment and employee well-being in the supermarket industry.
Technostress
BOYER-DAVIS, S. (2024) state that the article focuses on the impact of technostress on job turnover intention in the accounting profession. It discusses the relationship between technostress, organizational commitment, job satisfaction, and satisfaction with life, and their influence on job turnover intention. The study found that technostress, organizational commitment, and job satisfaction were all significant factors in predicting job turnover intention among accounting professionals. The article highlights the importance of addressing technostress in the workplace and suggests strategies such as staff training, effective workplace communication, and work-life balance initiatives to minimize the negative effects of technostress.
Conclusion
Workplace stress refers to the physical and emotional strain experienced by employees due to the demands and pressures of their jobs. It is a common and pervasive phenomenon that can have significant implications for both individual well-being and organizational performance. The consequences of workplace stress can be detrimental to both individuals and organizations. For individuals, it can lead to physical and mental health issues, burnout, decreased job satisfaction, and a higher likelihood of turnover. Organizational consequences may include reduced productivity, increased absenteeism, higher healthcare costs, and a negative impact on overall workplace morale. The role of physiological stress responses in creative performance in organizations. workplace characteristics such as having a female manager, maintaining work-life balance, and participating in work improvement processes can moderate the negative impact of emotional labor. The findings underscore the significance of gendered organizational culture and advocate for the adoption of effective management strategies to alleviate the adverse consequences of emotional labor. The critical need to address technostress in the workplace. The suggested strategies, including staff training, effective communication, and work-life balance initiatives, are proposed as key interventions to mitigate the negative effects of technostress. Addressing workplace stress requires a comprehensive and proactive approach that involves both individual and organizational interventions. By fostering a supportive and healthy work environment, organizations can promote employee well-being, enhance job satisfaction, and ultimately improve overall organizational performance.
References
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BOYER-DAVIS, S. Technostress: An Antecedent of Job Turnover Intention in the Accounting Profession. Journal of Business & Accounting, [s. l.], v. 12, n. 1, p. 49–63, 2019. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=7674c52c-1f81-3bd1-8ce9-c89b5ebc955f. Acesso em: 16 fev. 2024.
CAILLIER, J. G. The Impact of Workplace Aggression on Employee Satisfaction With Job Stress, Meaningfulness of Work, and Turnover Intentions. Public Personnel Management, [s. l.], v. 50, n. 2, p. 159–182, 2021. DOI 10.1177/0091026019899976. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=34a191cd-9038-3255-9a1d-d310acbbba29. Acesso em: 16 fev. 2024.
JARAMILLO, F.; MULKI, J. P.; BOLES, J. S. Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link? Journal of Personal Selling & Sales Management, [s. l.], v. 31, n. 3, p. 339–356, 2011. DOI 10.2753/PSS0885-3134310310. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=c92217e4-8327-3dc8-a66a-c7ed053c6e7d. Acesso em: 16 fev. 2024.
KUMAR, M.; KIRTI. Occupational Stress and Associated Factors: A Review. IUP Journal of Soft Skills, [s. l.], v. 17, n. 1, p. 18–27, 2023. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=fbf809c9-7d8f-38f4-aff0-2b9a83d9c871. Acesso em: 16 fev. 2024.
LAGROSEN, S.; LAGROSEN, Y.(2024) Workplace stress and health – the connection to quality management. Total Quality Management & Business Excellence, [s. l.], v. 33, n. 1/2, p. 113–126, 2022. DOI 10.1080/14783363.2020.1807317. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=97ddf2dc-c492-340f-bb10-672d0af54de6. Acesso em: 16 fev. 2024.
LE THI KHANH LY; NGUYEN THI DUONG; HO TAN TUYEN. The Relationship Between Job Stress and Workplace Incivility: A Study Among Supermarket Staff in Da Nang City. IUP Journal of Organizational Behavior, [s. l.], v. 21, n. 1, p. 7–23, 2022. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=a89ec36a-101e-391d-acec-a77f42dd8131. Acesso em: 16 fev. 2024.
NIKOLAOU, I.; TSAOUSIS, I. Emotional Intelligence in the Workplace: Exploring Its Effects on Occupational Stress and Organizational Commitment. International Journal of Organizational Analysis (1993 – 2002), [s. l.], v. 10, n. 4, p. 327, 2002. DOI 10.1108/eb028956. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=916d1f7a-963f-375e-9a30-a3dba0231c4b. Acesso em: 16 fev. 2024.
SATYEN, L.; BECERRA, A. F. Discrimination, stress, and well‐being in the workplace: A comparison of Australian migrant and nonmigrant workers. Journal of Employment Counseling, [s. l.], v. 59, n. 3, p. 156–166, 2022. DOI 10.1002/joec.12184. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=3542a77f-6e93-3da1-9fca-09649d557ba8. Acesso em: 16 fev. 2024.
YUN, J. A. (Claire); LEE, Y.; MASTRACCI, S. The Moderating Effect of Female Managers on Job Stress and Emotional Labor for Public Employees in Gendered Organizations: Evidence From Korea. Public Personnel Management, [s. l.], v. 48, n. 4, p. 535–564, 2019. DOI 10.1177/0091026019829163. Disponível em: https://research.ebsco.com/linkprocessor/plink?id=d8e4a244-2a09-3ab0-b674-192ed176e172. Acesso em: 16 fev. 2024.