TOPIC – IMPACT OF AI ON SOCIETY
NAME – ADITI MITHBAWKAR
Ahmad, et al. (2023). Impact of artificial intelligence on human loss in decision making, laziness and safety in education. Humanities & Social Sciences Communications, 10(1) AI is minimizing our autonomous role, replacing our choices with its choices, and making us lazy in various walks of life. It is argued that AI undermines human autonomy and responsibilities, leading to a knock-out effect on happiness and fulfilment (Ahmad, 2023). The impact will not remain on a specific group of people or area but will also encompass the education sector. Teachers and students will use AI applications while doing a task/assignment, or their work might be performed automatically. Progressively, getting an addiction to AI use will lead to laziness and a problematic situation in the future.
Alina, et.al (2023). Implementing artificial intelligence in higher education: Pros and cons from the perspectives of academics. Societies, 13(5), 118. This review states that “fundamental change in what we teach and how we teach” These are viewed as benefits for students (“they will be better prepared for the new realities”, “they will learn more and they will be attracted to learn different stuff, as foreign languages, because they will have the help they did not have until now. We can imagine that not very far in the future, students will have their own tutor, free of charge, which will be at their disposal at any time, day or night, willing to explain, again and again, the same thing until the student understands it. Nothing will be too difficult, too embarrassing or too useless to learn or to start to learn, when you have somebody that you will trust, that you will feel without sentiments (no risk to patronize you or to feel that they patronize you”.
Balcombe, L. (2023). AI chatbots in digital mental health. Informatics, 10(4), 82. Author states that the field of digital mental health is interdisciplinary, incorporating aspects of psychology, technology and health care. This leads to a wide range of research approaches, methodologies and study designs, making it challenging to apply strict systematic review criteria. Instead, the purposively selected articles were presented in an educational approach to show how AI chatbots may impact digital mental health. By purposively selecting articles that aligned with the research aim and reviewing them in a comprehensive manner, valuable insights were gathered and are presented in a coherent narrative literature review. This approach allowed for flexibility in considering various perspectives and ideas within the topic, contributing to a more holistic understanding of the subject matter.
Bragazzi, et al. (2023). The impact of generative conversational artificial intelligence on the lesbian, gay, bisexual, transgender, and queer community: Scoping review. Journal of Medical Internet Research, 25(1) To the best of the authors’ knowledge, there is no comprehensive appraisal of the impacts of generative conversational AI on the LGBTQ community. Therefore, this review was conducted to fill this knowledge gap—the implications of its findings are practical, varied, and broad. AI is increasingly affecting various aspects of people’s lives worldwide, from everyday technology to advanced systems capable of autonomous decision-making. As previously mentioned, although AI holds significant promise, its potential risks depend on its design and application as AI technology can promote either equity and inclusion or exclusion among diverse societal groups. Understanding how AI is designed in terms of data selection, training, use, and integration into society is paramount to avoid harmful consequences such as fostering discrimination based on age, gender, sexuality, race, political beliefs, religious creed, or ability. Critically assessing the impact of AI on diverse communities and intentionally considering diversity-aware and intersectional approaches can contribute to shaping AI’s impact positively for society at large.
Fadi, S. S., et al (2023). The impact of artificial intelligence disclosure on financial performance. International Journal of Financial Studies, 11(3), 115. The business community has witnessed an increased interest in the use of AI techniques, with financial services, manufacturing, information services, and banks as the most beneficial sectors (Bughin et al. 2017; Green et al. 2009). According to executives’ surveys across various industries, investment in AI and focus on collaboration between employees and machine learning technology could increase banks’ revenue by 34% (Shook and Knickrehm 2018). Furthermore, according to the AI McKinsey Global Surveys series since 2004 and the current state of AI in 2023, AI adoption is increasing globally; the survey’s results show an increase in companies embedding AI in at least one business function or one business unit.
Gînguță, et al (2023). Ethical impacts, risks and challenges of artificial intelligence technologies in business consulting: A new modelling approach based on structural equations. Electronics, 12(6), 1462. The results of Abdullah’s study indicated a need for training among healthcare employees regarding AI technologies and revealed that 78% of respondents worried that AI could completely replace the human workforce. Alexandre and Blanckaert indicated that in the business consulting sector, small firms can hardly define and implement AI technologies, while bigger firms are able to internally develop and use it to make decisions. The implementation of AI is also strongly correlated with the company size and, at the same time, the opportunities for adopting AI programs are often found in more significant firms, while, for small companies, they are harder to implement. Due to the financial capacity that allows large- and medium-scale firms to adopt the latest technology infrastructure, Gaafars’ [43] study revealed considerable distinctions between the responses concerning the application of AI tools according to the company’s characteristics.
Kumar, R. (2023). AI and transparency: Importance of transparency and accountability in AI decision-making processes. Express Computer Addressing these challenges and promoting responsible AI deployment requires the crucial role of regulation. As AI technologies continue to impact various sectors of society, governments, and regulatory bodies play a vital role in defining ethical standards and guidelines for AI development and use. Effective regulation can ensure that AI systems adhere to transparency requirements, enabling users to access explanations for AI-generated decisions and fostering trust. By mandating disclosure of AI algorithms and data sources, regulations can mitigate biases and promote fairness in AI applications, ultimately enhancing societal inclusivity.
Prof Sharma. (2023, Jun 17). Free Press Journal, Bhopal: AI impact on society is now visible: He informed that the scientists deliberated on how science can take forward AI, and how to increase the positive aspects of AI by checking the negative ones. During the conference, Professor Sachin Chaturvedi emphasized on international cooperation in the science and technology sector in solving the pressing problems. Everyone felt the need for a common global platform under various themes and discussion was done on formation of Global G20 Panel. The other discussion during the conference included challenges of science and society and how they impact each other, influence of science on heritage and culture etc.
Subaveerapandiyan, A. (2023). Application of artificial intelligence (AI) in libraries and its impact on library operations review. Library Philosophy and Practice, 1-19. The article “The Future of Artificial Intelligence in Your Virtual Libraries” by Balleste (2002) provides a primer on artificial intelligence (AI) in library service. The author explains what AI is and what it can do for libraries, giving examples and listing vendors to contact for further information. The author, who has experience implementing AI, aims to dispel the misconception that AI is only found in science fiction and presents AI as a relevant and valuable technology for libraries in the 21st century.
Visvizi, A. (2022). Artificial intelligence (AI) and sustainable development goals (SDGs): Exploring the impact of AI on politics and society. Sustainability, 14(3), 1730. The Special Issue opens with a discussion on AI in and the SDGs, whereby the central tenet of the argument is defined by the notion of the unsustainability of the sociotechnical system [9]. As the author argues, AI has great positive potential; however, it is also intimately linked to nonuniversal access to increasingly large data sets and the computing infrastructure required to make use of them. In this view, a great number of questions are raised as to how to harness the value and potential of AI for our societies. In what follows, Reis et al. [10] explore the impact of AI on politics in the European Union (EU)., such as intelligent decision support systems, tend to improve the political decision-making process, and therefore, have positive impacts on Portuguese society at local, regional, and national levels [9], a great number of challenges emerge when AI and AI-based solutions are applied in contexts that require the handling and protection of patient/citizen data and critical information.
CONCLUSION –
In conclusion, the literature review provides a comprehensive overview of the multifaceted impacts of artificial intelligence (AI) on various aspects of human life, education, mental health, society, business, and decision-making processes. The divergent perspectives presented in the reviewed articles reflect the intricate nature of AI’s influence, encompassing both positive and negative consequences. The discussion on AI’s impact on education highlights the potential shift in the role of teachers and students, with AI applications becoming integral to tasks and assignments. The concern raised is the potential for overreliance on AI leading to laziness and a decline in autonomy. On the other hand, there are optimistic views emphasizing the transformative benefits of AI in higher education, suggesting a fundamental change in teaching methods and an enhanced learning experience for students. The potential benefits of AI chatbots in mental health are acknowledged, yet the need for a nuanced understanding of the diverse research approaches and methodologies is emphasized. The societal impact of AI is a recurrent theme, with discussions ranging from its visible effects on culture and heritage to international cooperation in addressing both positive and negative aspects. The articles recognize the need for a global platform and ethical considerations to harness the positive potential of AI while mitigating its risks.
The review extends its focus to specific communities, such as the LGBTQ community, shedding light on the importance of designing AI technologies with a careful consideration of diversity and inclusivity. Understanding the ethical implications and adopting diversity-aware approaches are deemed essential to prevent discriminatory outcomes. The business sector is not left untouched, with discussions on AI’s influence on financial performance. The integration of AI techniques is seen as beneficial, especially in sectors like finance and manufacturing. The potential for revenue growth and increased collaboration between employees and machine learning technology is highlighted. Moreover, the ethical impacts and challenges of AI in business consulting are examined, with attention to the concerns of employees about potential job displacement. The study indicates a correlation between the size of the company and its ability to implement AI technologies, emphasizing the role of financial capacity in technology adoption. The literature review delves into the importance of transparency and accountability in AI decision-making processes. The role of regulation in promoting responsible AI deployment is emphasized, with governments and regulatory bodies playing a crucial role in defining ethical standards and guidelines for AI development and use.
Lastly, the application of AI in libraries is explored, challenging the misconception that AI is confined to science fiction. The article envisions AI as a relevant and valuable technology for libraries in the 21st century. In essence, the synthesis of these diverse perspectives underscores the need for a balanced approach to AI integration, considering ethical, social, and cultural dimensions. The conclusion drawn from this literature review is that while AI offers immense potential for positive transformation across various domains, a thoughtful and responsible approach is essential to navigate its challenges and ensure a harmonious coexistence between AI and humanity.
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