Submitted by
Sana Maqsood Pathan
MBA First year
Jankedevi bajaj Institution of Management Studies, Santacruz, Mumbai.
Topic : Employees relationship in working environment
1. Introduction: Employees are among an organizations most important resources and coined as most valued assets. The study emphasizes on understanding employees relation practice in working environment.
2. Objective: To study underlying phenomena of employees relationship in working environment.
3. Literature Review
3.1 Nature of employees
The nature of an employee’s work is best defined as the type of work that he does. This can refer to the basic daily tasks carried out as part of a job and can refer to other non-routine tasks that may be required. Added together, the characteristics of these tasks comprise the nature of an employee’s work.
3.2 Train invest and offer career development program
Office staffs, industry workers, and your team members are the elementary part of your business. Investing in them, for example holding learning and training programs, employee skill up gradation program, peer monitoring, employee wellness programs, and many more. Depending on the size and type of business, the options here are endless; what matters is treating your staff well and helps them develop themselves.
3.3 Causes of issues
Finding the cause of each issue is the initial goal of a manager. The employer has to find out the reasons behind issues, whether the problem was addressed before? This helps in finding out behavioral changes among employees, a lack of leadership action, and measure the transparency of communication. Resurfacing the cause may help in hitting the main issue and establishing correct employment process solutions.
3.4 Process
Thorough notes, documentation, and process need to be charted to solve employee relations issues. The process involves trying out various formal measures to solve issues- conciliation, arbitration, and mediation. Reviewing an issue through mutual agreement may be one of the best measures to consider.
3.5 Legal resources
legal resources may be the final step to solve employee issues. The employee and the employer may choose to take legal advice if they feel that the complaints are not handled properly. Employees who provide friendly work ambiance and let the employees feel heard and valued may typically solve problems without getting involved legally.
3.6 Valuation
Valuing employees and appreciating them solves 80% of employee relations issues. Show your employees that you care and give them opportunities. A smart HR professional knows that celebrating co-workers and appreciating them is the best solution for handling employee relations issues. Having a small weekly team-celebration, regular encouragement, public recognition are the keys to building strong employee bonding. Employees feel good when their achievements are discussed, clapped on, and talked about in the team meetings.
3.7 Out come
When the issues and complaints are closed, it is understood that employee relations have developed positively. When the staff members are satisfied with the process, the effective outcome depicts re-joining to work. However, if the employees are unsatisfied and dispute prevails, they may choose to resign. Whatever the cause may be, the employer must try to keep its subordinates content and handle them smartly.
3.8 Employees relation in the era of Covid 19
In the light of the COVID-19 pandemic, research on the mental health of workers is becoming increasingly important. Due to various factors negatively affecting the well-being of workers, such as the fear of illness or social isolation, it is becoming extremely important to maintain healthy relationships at a remote workplace. Understanding the mechanisms that increase job satisfaction and contribute to the improvement of mental well-being will enable managers to take appropriate measures to create a friendly working environment
3.9 Improve employee relations strategy
To develop employee relations best practices a boss has to develop his skills and become a humble motivator for his sub-ordinates. The best leader is not the one who is perpetually pushing and criticizing, but he rolls up his sleeves and pitches in with the team. Employer-employee relations can build only when the leader is inspiring and knows how to bring out the best. When the employer is angry, annoyed, and frustrated, he spreads negativity within the company. The employees are always scared of approaching the employer and hence, spoiling the relationship. Emotions are one of the vital parts of the employee relations strategy. The employer has to connect emotionally with his staff, spread positivity and must have an optimistic approach.
A Human resource manager must be well-versed with the company’s policies and has the right to take disciplinary actions. The manager cannot compromise on work productivity and disciplines, however, must try all possible practices to build a healthy employee relation. A fully-staffed Human resource management department has an employee relation manager who knows how HR can improve employee relations.
3.10 Employees assistance program.
With the evolution in the work atmosphere, companies are also working on developing employee assistance programs. Employee development is one of the most important employee relations trends in 2022. Organizations are now acting on mentoring employees, providing adequate training, and assisting workers. They teach labourers in utilizing resources, smart usage of valuable tools, and avoid legal problems.
4. Conclusion
Enforcing smart systems and analyzing proper talent is one of the top priorities of every company. Strong and efficient employee relations lead to better performance and workforce productivity. Every individual staff looks forward to working in a comfortable place with a healthy atmosphere. The owner has to work has in developing a work culture that promotes positivity, discipline, and coordination among people working in the organization. When your staffs are happy, they look forward to contributing towards the vision, mission, and goals of their establishment.
Having effective employee relations is a difficult job. However, following emerging trends, proper planning, promoting safety, assisting employees, training, and upgrading work techniques are few ways to building healthy employee relations.
5. Reference
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