A. Short facts -in May/June 2006, the complainant took out a loan for Rs 3,000.00. -on June 26, 2006, Kotak bank issued the loan. Loan term: 30 months, with final payment due in December 2008. -payment method: advanced checks totalling Rs.12,272. -in march 2007, the complainant decided to prepay the entire amount and deposited rs.2,32,526… Continue reading CASE STUDY -MS. JYOTI KHURANA v/s KOTAK MAHINDRA BANK LTD.