Name of researchers 1- Aayushi Nath 80012100404 2- Amit Kumar Maharana 80012100197 3- Drishti Vanvari 80012100405 4- Rushabh Oswal 80012100195 Introduction: After the COVID-19 pandemic hit the world, lockdown and restrictions on activities became the new normal. The online culture introduced multiple new situations: online education, change to work from home, and shopping online through e-commerce. Businesses and consumers both “went digital”. With all non-essential shops being shut, shopping online was easy and the new trend. E-commerce sales saw tremendous growth. The whole online shopping experience was attractive to them: including options available, shipping, easy delivery as well as buying
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