EXPERIENCE OF WHATSAPP MESSENGER USERS ON THE EFFECTS OF WHATSAPP IN DAILY LIFE
Jankidevi Bajaj Institute of Management Studies, Mumbai.

Authors:
1. Nidha Fakirudin Shaikh
2. Praapti Sanjay Pande
3. Poonam Ramesh Patil

Introduction:
The purpose of this study is to explore the effects of WhatsApp use by users on how they manage WhatsApp in their daily life.
WhatsApp is a smartphone application that enables people to share information directly via phones. It is currently the most popular messaging application with the largest name recognition, by far the largest user base. This survey is conducted hereby trying to understand how people between the age of (17-25 years) are using it in their daily course of life.
Objective:
To understand the underlying phenomena of the psychological experience of whatsapp users on how they manage whatsapp in their daily lives.
Literature Review:
WhatsApp Forum with User Satisfaction:
WhatsApp is the third most used social media app in the world. As the user base continues to grow, so does the number of messages sent on a daily basis, so after analysing the research has expired many aspects of text and instant messaging over the past 15 years so the majority of work has focused on individual messages, so for now relatively little known about group message which has become increasingly popular. (Stephen, G. (2021).

Learning through Whatsapp:
Mobile learning using WhatsApp is very useful in making students more enthusiastic and enthusiastic in the learning process, and is also very suitable to be applied in this COVID-19 period. Because learning with mobile learning using WhatsApp can be anywhere and anytime. (Hikmah, R. W., N. (2021)
Data Collection:
Five Questions on the Likert scale were framed. After approaching 104 people through WhatsApp and asking them to fill-up the google form, the survey was transferred to an excel sheet. The values in the scale were (1) for Strongly disagree, (2) for Disagree, (3) for Neither agree nor disagree, (4) for Agree, (5) for Strongly agree.
Z-test used for analysing data derived from questionnaire
Findings and Conclusions:
When confidence level is 95%
If T-stat value is between 1.96 and -1.96, people are neutral
If T-stat value is more than 1.96, accept the statement positively
If T-stat value is less than -1.96, reject the null and accept the alternate hypothesis but negatively
Data Analysis:
1. I’m addicted to whatsapping people.
Mean-3.476
Standard Deviation-1.312
Standard Error-0.129
Z- 3.679

As the z value is above 1.96, we are accepting this question (Positive)

2. I reply on whatsapp for assignments and projects.
Mean-3.738
Standard Deviation-1.171
Standard Error-0.115
Z- 6.394

As the z value is above 1.96, we are accepting this question (Positive)

3. I socialize more on whatsapp than meeting people in person.
Mean-3.146
Standard Deviation-1.286
Standard Error- 0.127
Z- 1.149

As the z value is between 1.96 to -1.96 , we neither disagree nor agree with this
question ( Neutral)

4. I use whatsapp late at night, that is affecting my health.

Mean-2.835
Standard Deviation-1.322
Standard Error-0.130
Z- (-1.267)

As the z value is between 1.96 to -1.96, we neither disagree nor agree with this
question ( Neutral)

5. I and my family use whatsapp

Mean-4.330
Standard Deviation-0.797
Standard Error-0.079
Z- 16.939

As the z value is above 1.96, we are accepting this question (Positive)

Conclusion:
1. People are addicted to whatsapp messages — (Positive)
2. People reply on whatsapp for assignments and projects– (Positive)
3. People socialize more on whatsapp than meeting in general–( Neutral)
4. People use whatsapp late at night, that is affecting their health–( Neutral)

5. People widely use whatsapp– (Positive)

Reference :
Hikmah, R. W., Soepeno, B., Puji, R. P. N., & Sugiyanto. (2021). The effectiveness of WhatsApp mobile learning shows the existence of kamal historical site towards student interest. IOP Conference Series.Earth and Environmental Science, 747
Stephen, G. (2021). Chat metric for li(fe)brary at home WhatsApp forum with user satisfaction of NIEL IT – itanagar library, Arunachal pradesh. Library Philosophy and Practice , 1-12.